Tony Zack, Owner of Benjamin Franklin Plumbing and Mister Sparky

Tony Zack, a Conway-based electrician by trade, takes a corporate approach with this locally owned franchise. That’s why he represents both Mister Sparky Electrical®, and now Benjamin Franklin Plumbing®, a Florence plumbing company: to offer his customers throughout Horry County in South Carolina the highest standards in service required by the national franchise, which are some of the best in the industry.

For instance, Ben Franklin offers a 100% guarantee on your complete satisfaction with both our service and our plumbers. Plumbers that are highly skilled and expertly trained. When you call on us, you are also privy to these unbeatable quality checks:

• We offer small appointment windows. We won’t make you wait. Because we know plumbing emergencies don’t happen on schedule. If there’s any delay, we’ll pay you $5 for each minute we’re late (up to $300).

• We are extremely selective of our Florence plumbers. We only hire knowledgeable, talented employees who are skilled at their craft. And they not only start here with an expert background, but continue taking education courses and regularly attend seminars. That’s just one of the reasons our plumbers are able to easily evaluate your problem, explain the necessary repairs and help you make the choice that’s right for you.

• Respect for our customers is one of our core values. Every one of our technicians is friendly and courteous. If, for some reason, one of our plumbers smoke or swear in your home or on your property, you don’t pay a penny for the service.

• Our employees will never leave a mess behind. If our plumber doesn’t wear shoe covers inside your home or leaves your home without cleaning up, you don’t pay a penny for the service.

• When you hire a Benjamin Franklin plumber, you can feel confident that you’ll be served by a trustworthy professional. Our employees go through background checks before being hired and are given random drug tests throughout their tenure, where permitted by law. This way we know who we are sending into your home.

Benjamin Franklin Plumbing is here for you whenever you need us, 24/7. Call 843.213.6611. No call is too small.